Customer Testimonials

Aloha Air Conditioning and Heating Customer Reviews

Read what your neighbors and friends are saying about their experience with Aloha Air Conditioning and Heating:

“​Aloha Air Conditioning ​& Heating just finished replacing our HVAC system as it was 18 years old and too old to repair. They came and did the work and cleaned up after themselves and didn’t waste any time. We had been without Air for over a week and they knew we needed it, now! The did it and went over and beyond what we expected. There are a lot of Heating and Air companies in, and around, Cookeville but we think Aloha gives the best and the most personal service. When you get the owners of the company doing the work, you know it is going to be done right. Good men and a good company!”

Cheryl M.

“Aloha Air Conditioning & Heating are TOP NOTCH! The guys are extremely knowledgeable, honest, and sincere. They didn’t make us feel like a number or sell. They treated us as a family member. They took our issue and made it their own. They listened to what we needed and were prompt and efficient at taking care of our request. My parents also had a recent issue with another “reputable” heating and air company in the Nashville area. They waited for 3 days before anyone would even respond to their request. In the meantime, Aloha was extremely prompt at taking care of their request before the other company even responded. I would highly recommend Aloha for all of your heating and air conditioning needs! If you value honesty, integrity and efficiency in a company, these are your guys!”

Jeremy M.

“I can’t say enough great things about my recent experience (July 2015) with Shane Ray at Aloha Air Conditioning & Heating of Mt. Juliet, TN! Our HVAC unit recently died in the middle of a 99-102 degree sweltering heat wave. We had originally called a competitor company that we had used previously and were stunned at the cost they wanted to charge for a 2 ton unit with installation. Instead, we called around and got several estimates that were lower, but Shane at Aloha offered the best price as well as the best installation, warranty, and service after the sale. The service techs arrived timely and completed the work efficiently within the promised time frame. Aloha went above and beyond to make sure the work was done professionally and followed up about a week after the installation to insure we were satisfied with our unit. I highly recommend that for any and all of your A/C or Heating needs to give Aloha Air Conditioning & Heating a call and tell them R. & T. Mason said to give you a call!”

Teresa M.

“I tried other companies in the past and they charged me outrageous prices, and still never completely fixed my unit! So I called Aloha and they were very professional all the way around, from the first initial call to the actual technician. Fixed the problem promptly and joined the Kahuna Club with the the company and and set up a regular maintenance visit. First time, I was ever told I should keep it tuned-up to ensure no problems are going on. I will refer you to all of my friends.”

Leslie

“Found Aloha’s ad in the newspaper and called because we had no air at all. From the first call made to the office, the CSR was very courteous and very concerned about my problem. She assured me she would get someone that day to see about my issue. I found that my heat pump was out and was told someone would call me with a quote. I was pleased to get a call for that quote the same day and the Comfort Advisor arrived the next day. He brought me window air to help me stay cool. The company overall was very professional,and very prompt and I will definitely recommend Aloha to friends and family.”

Keith

“Been with the company for a while, when my unit stopped working and I called into the office. The lady told me she would get someone to me that same day. The technician came and fixed the outside unit and got me working again. I love the same day service you get and everyone is courteous and professional at Aloha.”

Keith

“I can always call on Aloha when I have air conditioning problems. The technicians take the time to explain what is wrong and what they need to do to fix it. And I absolutely love the same day service, if I am without air, it will be back running the same day with Aloha. I would recommend Aloha to everyone.”

Gaynelle

“I’ve seen your trucks in our area and decided to call to get a tune-up on my a/c. I was pleased with the company from start to finish, with very prompt, courteous and professional service. Will definitely recommend to friends and neighbors.”

Bruce

“I was referred by a friend to call you for regular maintenance on my a/c unit. Very happy with the service provided and the professionalism of the company, and will refer to other friends and neighbors.”

Loyde

“My air conditioning stopped working and it was hot. So, I called Aloha. They got someone to us within just a couple of hours and boy was it storming when the technician arrived. The technician was great and professional, waiting through streaks of lightning, and stayed until he got us up and running fully. I was very impressed with this and will recommend Aloha’s Service to friends and family.”

Paul

“I can call on Aloha anytime to come and fix any problems. Been a customer for a while and they are very professional and very nice people. I really like the same day service knowing, if I have a problem will get fixed quickly.”

Margie

“I have regular maintenance on my A/C unit and if I forget to call, they remind me its time. They are very good about working with my schedule so I don’t have to miss work to ensure my heating and air is working properly. Always kind and professional from the whole company. I recommend Aloha to everyone.”

Robert

“Received a flyer on my door and one day, and my fan just stopped blowing and had no air, so I decided to call Aloha. The call to the office was very pleasant, they were very professional and gathered as much information as they could about my issue, then told me they would get someone to me that day. The technician was very knowledgeable and very courteous . Explained I needed a new fan and how much it would cost me, upfront! We proceeded with the parts needed and had me up and running in no time. Will use Aloha in the future and recommend to friends and neighbors.”

Clifford

“Found Aloha in the yellow pages when my air stopped cooling. Gave them a call and the call into the office was very pleasant. She gathered all the information she could to pass on to the Technician coming out. I am confined to a wheelchair and needed service quickly. They had someone to me within a couple of hours and didn’t charge extra to come the same day. Very nice people and very professional with their work. I was extremely impressed with the initial next day call to see how the appointment went. Will recommend Aloha to friends.”

Janet

Phone: (615) 322-1222 [Mount Juliet]

Phone: (931) 646-4729 [Cookeville]

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